How to Earn Higher Income in the Retail Industry in Singapore and Beyond

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Working in retail isn’t for everyone — it’s a common fear that jobs in this field can be especially gruelling — but those who have a knack for making sales can earn well through their talent. The Progressive Wage Model (PWM) has become a key driver within the retail industry in Singapore when it comes to bridging the gap between minimum wage and a well-compensated career.

Developed with the intent to uplift low-wage workers, the PWM sets out clear pathways for career progression and skills development, leading to increased earnings and a more stable career trajectory. Whether you’re starting out as a retail associate or aiming to become an assistant retail supervisor, understanding how the PWM can work in your favour is essential.

 What is the Progressive Wage Model? 

The Progressive Wage Model, or PWM, is a structured wage progression framework aimed at helping wage workers increase their earnings as they develop their skills and take on more responsibilities.

 Which Country Has a Progressive Wage Model? 

Singapore is a pioneer of the Progressive Wage Model, with its unique approach gaining attention from other nations exploring ways to improve wage conditions for low-income workers. The PWM sets Singapore apart by focusing on sector-specific skills development and pay increments, rather than adopting a blanket minimum wage for all industries.

 Understanding the NTUC Progressive Wage Model 

The National Trades Union Congress (NTUC) in Singapore plays a central role in the implementation and expansion of the Progressive Wage Model. The NTUC Progressive Wage Model serves as a guideline for wage increments across various sectors, providing workers with a framework that outlines skills requirements, career progression pathways, and corresponding wage adjustments.

NTUC’s PWM approach emphasises the importance of continuous learning and upskilling, ensuring that retail workers and those in other sectors have opportunities to progress in their careers and enjoy better pay.

 The Progressive Wage Model for Retail Sector Workers

The introduction of the PWM to the retail sector has set a new standard for wage progression and skills development. In the retail sector, employees now have access to structured pathways that allow them to elevate their careers while earning more. Here are some key aspects of the Progressive Wage Model for retail:

Career Progression Pathway: Retail workers can advance through clearly defined roles, such as moving from a sales assistant to a customer service lead, and eventually to an assistant retail supervisor or beyond.

Skills Requirements: Specific roles within the retail sector have associated skills and training requirements. By completing courses, such as those in retail skills or customer service skills, workers can unlock higher pay brackets within the PWM structure.

Benefits of the Progressive Wage Model in Retail

Increased Earnings Potential: Through PWM, retail employees have a clear path to higher wages as they develop their skills and take on more complex roles.

Career Development: The PWM structure encourages continuous learning, which helps retail workers gain new skills and adapt to changing industry needs.

Improved Job Satisfaction: By participating in skills development and career advancement, retail employees often experience increased job satisfaction, as they see tangible progress in their roles and wages.

Employer Benefits: Employers benefit from a more skilled workforce, leading to better customer satisfaction and overall business performance.

Take Advantage of the PWM for a Rewarding Career with NTUC LearningHub 

The PWM can ensure you continue to earn a salary that matches your skill and experience, but as a resident retail worker covered under this scheme, you will be required to complete at least one Workforce Skills Qualification (WSQ) training module based on the role you are in. This will enable you to not only enhance your earnings, but also to progress to better roles as you expand your skills.

Thus, to fully embrace the opportunities presented by the progressive wage model, retail professionals should consider enrolling in one of the many relevant courses offered by NTUC LearningHub. Offering a range of skills development programmes, NTUC LearningHub provides courses specifically designed to help workers meet PWM requirements and advance their careers. From customer service to retail management, and even digital marketing course s, the educational modules are tailored to equip workers in all fields with industry-relevant skills and certifications to ensure an upward career trajectory.

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